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Enttec DMXUSB PRO

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9 years 5 months ago #13845 by aboll
Enttec DMXUSB PRO was created by aboll
Dear all, is good to start paticipating at the forum. I worked one month with Dlight connected to a DMX USB MK2 and worked very well. Today i connected my computer to a Enttec DMXUSB Pro and is not working (the DMX device is not responding) . I tested the DMXUSB Pro with the Pro manager (test software from Enttec and is responding) Somebody have a tip what shall i do? Thank you. best regards.

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9 years 5 months ago #13846 by sl1200mk2
Replied by sl1200mk2 on topic Enttec DMXUSB PRO
Hi
I suspect a pc use...
Did you install WINUSB driver thanks to zadig.exe on your pc?


++

nicolas
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9 years 5 months ago #13847 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
I'm using a IOS 10.10.5 (mac). The driver required are FTDI D2XX, and is installed.

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9 years 5 months ago #13848 by sl1200mk2
Replied by sl1200mk2 on topic Enttec DMXUSB PRO
On MacOSX you did not require a driver.

The code is the same for mk2 and for usbdmxpro.
So it should work out of the box (tested today with several osx systems ).

nicolas
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9 years 5 months ago #13849 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
It's really strange cause i checked now with a LX Console and the DMX USB is working normally. I'll insist trying. Best

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9 years 5 months ago #13850 by sl1200mk2
Replied by sl1200mk2 on topic Enttec DMXUSB PRO
sorry for all this comlputer stuff... as it should work out of the box.
so you have MacOS 10.10.5
when you launch DL and try to connect to the USB DMX widget, it should ask you for a password (this is required to unload ftdi drivers _ on MacOSX, DL does not require any driver).
does this happen?

++

nicolas
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9 years 5 months ago - 9 years 5 months ago #13858 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
Is not asking for a password. Now I'm trying with the Mk2 and the same problem happens. It's seems the DMX signal is not arriving strong enough on the device, because when i'm changing the channels intensities some colors (is a PAR LED)are blinking.

after one hour:

I installed DL (copied from my notebook) in a MacMini and it worked normally.
Also i did installed again at my notebook and the problem persists.
It's a big mystery. I'm sure is not a hardware problem because i tried with two USB DMX from Enttec and both are working.
First i thought if was an USB output problem from my notebook, but also not otherwise when i run LXConsole the DMX device responded normally.

So i rememberedwhat different i did on my computer after last time i did run a show from it.
I downloaded and opened the Korg Kontrol Editor to setup the buttons of my nano control. May this action did affect the USB outputs...?
Last edit: 9 years 5 months ago by aboll.

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9 years 5 months ago #13859 by sl1200mk2
Replied by sl1200mk2 on topic Enttec DMXUSB PRO
Nope.

Notebook... pc are notebook. Mac are macbook, macbook pro...

But previously you said you cannot connect to the usbdmxpro, and now you say that led are blinking.
If they blink it means that the usbdmxpro is well connected and you reach the end of the trial period.

Isn't it the case?

++

nicolas
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9 years 5 months ago #13860 by jgastonraoul
Replied by jgastonraoul on topic Enttec DMXUSB PRO
Hi !

Which version of D::Light do you use ?

Regards,

Jérémie

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9 years 5 months ago #13861 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
It;s a macbook. Sorry, language mistake.
Oh no! Trial period end... yes probably.
But i didn't receive any message.
There is a link to extend period or pay for using DL?
At the donation field?
Thanks.

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9 years 5 months ago #13862 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
HI Jeremie Is the latest 4.0.0_78beta
Thanks
Regards.

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9 years 5 months ago #13864 by got
Replied by got on topic Enttec DMXUSB PRO
hello Aboll

You could find an extension here :
getdlight.com/

G68F-UZG5-K4BY-9NJW-XD26-NW2R-46XT (trial extension)

The last release it's the 4.0.1

tell us if it's good
see you
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9 years 5 months ago #13870 by sl1200mk2
Replied by sl1200mk2 on topic Enttec DMXUSB PRO
Hi,
thank you got!!

the trial extension only works with DL 4.0.1

++

nicolas

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9 years 5 months ago #13873 by aboll
Replied by aboll on topic Enttec DMXUSB PRO
Thank you got, yes worked and i run the show yesterday on my macbook again, all working well. I'm still using version 4.0.0. i'll update on Monday, i prefer to finish these next 2 show i have on this weekend.
Best.

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