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Deactivate previous license first

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7 months 1 week ago #29029 by Serx1987
Deactivate previous license first was created by Serx1987
I can not run Dlight in my computer becose there was a message saying: Deactivate previous license first. I did it and now I can not activate again. 
 

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7 months 1 week ago #29031 by sl1200mk2
Replied by sl1200mk2 on topic Deactivate previous license first
Hi,
that generally means that your key is activated on another computer (and it was since 26 February).
I deactivated it, can you please try again.

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nicolas

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7 months 1 week ago #29032 by Serx1987
Replied by Serx1987 on topic Deactivate previous license first
thank you.
It still not running.
I didn't change the computer since the last time un july.

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7 months 1 week ago #29033 by sl1200mk2
Replied by sl1200mk2 on topic Deactivate previous license first
can you try to deactivate then activate.

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nicolas

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7 months 1 week ago #29034 by Serx1987
Replied by Serx1987 on topic Deactivate previous license first
It says again that i have to Deactivate previous licence first.

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7 months 1 week ago #29039 by Serx1987
Replied by Serx1987 on topic Deactivate previous license first
Hi, please,
I need to fix it, it's a bit urgent.
thanks a lot

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7 months 1 week ago #29040 by sl1200mk2
Replied by sl1200mk2 on topic Deactivate previous license first
I sent you an email 20 minutes ago
let's discuss this by email instead of the forum

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nicolas

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7 months 1 week ago #29041 by Serx1987
Replied by Serx1987 on topic Deactivate previous license first
so...
I just bought a new license and the message still appearing.
What can I do?

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7 months 1 week ago #29042 by sl1200mk2
Replied by sl1200mk2 on topic Deactivate previous license first
why do you do that !!
I told you that we should discuss by email... it serves no purpose to buy a new key and I pay for any new key !!

Does your computer is at the right Time/Date?
Also do not use the new key but the old one, I’ll refund you

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nicolas

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