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License activated on another computer which I don't have access

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3 years 2 days ago #21401 by mjodar
Hi Nico, and all the staff!

I have a problem. I activated my license of D:light on a theatre's computer, as I stayed there for a week doing a show with their computer. When we finished the show I deactivated the license, but I'm guessing that computer didn't have internet at the moment, so the deactivation didn't work.
Now I cannot activate it on my computer. I would need my copy working for saturday, as I have a gig. And there's no one on the thatre that can go onto de computer and deactivate it for me.

Is there any work around to this? Is there any way I can deactivate the license on that theatre computer, without me (or anyone else) having access to it?

Thanks so much!

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3 years 2 days ago #21402 by sl1200mk2
Hi,
can you use the contact from of this website to send me your key?

++

nicolas

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3 years 2 days ago #21403 by mjodar
Nicolas, thanks a lot for your fast reply.

I managed to talk to one of theatre's office staff and he could do it for me.
So that is solved.

Thanks a lot!

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3 years 2 days ago #21404 by sl1200mk2
that's a good news :)
like that it's clean.

++

nicolas

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